Help Center
Answers to the most common questions. Can't find it? Use the chat bubble (bottom-right) and an agent will help.
Getting started
How do I get funded?
Choose a challenge (25K–150K), pass the evaluation by hitting the profit target while respecting the drawdown, and we fund your account. You then keep up to 90% of your profits.
Do I need experience to start?
No — anyone can buy a challenge and start trading on our web terminal. We recommend understanding the rules (profit target, drawdown, daily loss) before you begin.
Is there a time limit to pass?
No time limit. You only need to meet the minimum trading days (as low as 1) and reach the target.
Rules & evaluation
What is the maximum drawdown?
It's a trailing loss limit that follows your equity peak. If your equity falls below the drawdown floor, the account is closed. Your live "drawdown remaining" is shown on your account page.
What is the daily loss limit?
A cap on how much you can lose in a single day. Hitting it closes the account. It resets at the start of each trading day.
What happens if I break a rule?
The account is marked as blown. You can reset it to a fresh evaluation from your account page — no need to buy a new challenge.
Can I reset a blown evaluation?
Yes. Open the account and click "Reset evaluation" to start over from the initial balance.
What is the consistency rule?
On plans with consistency enabled, no single trading day may account for more than the published percentage (e.g. 50%) of your total profit. If one day is too large, you keep trading to balance it out — the account passes automatically once the numbers meet the rule.
What is the maximum contract size?
Each plan has a limit on how many contracts you can hold at once, separated into micros and minis (for example, 40 micros or 4 minis). The terminal blocks any order that would exceed your limit.
Which trading practices are prohibited?
Hedging or opening opposite positions across accounts, collusion or account-sharing, martingale and excessive grid/averaging strategies, and exploiting latency or news spikes. Our review engine flags these; confirmed abuse can close the account. See the Terms for the full list.
Payouts & KYC
How do I withdraw my profits?
From a funded account, go to Withdrawals, choose the amount and method, and request it. Requests are reviewed and paid quickly.
Why do I need identity verification (KYC)?
KYC protects you and the firm. You must be verified before requesting a withdrawal. Submit verification from your Profile page; we'll approve it shortly.
How much of the profit do I keep?
Funded traders keep up to 90% of the profits they generate.
How often can I withdraw?
Withdrawals become available after a minimum number of qualifying trading days on your funded account, and then on a set cadence (for example, every 5 days). Your account shows when your next withdrawal is available.
Is there a minimum or maximum payout?
Yes — each plan has a minimum payout amount and a maximum per request, plus a small profit buffer that must remain in the account. These are shown on the Withdrawals page.
Platform
Where do I trade?
On our built-in web terminal — live charts and one-click execution. You'll find it under "Terminal" once you have an account.
Which markets can I trade?
Futures instruments such as MNQ, MES, MGC and MCL on simulated funded accounts.
Can I see my statistics?
Yes — each account has a Statistics page with win rate, profit factor, best/worst trades and a cumulative P&L curve.
Affiliates
How does the referral program work?
Every trader gets a referral code and link (see "Refer & Earn"). When someone signs up through your link and buys a challenge, you earn a commission.
Where do I find my referral link?
Open the "Refer & Earn" page from the menu — your code, link and commission are all there.